Privacy policy

Based on what you've told me, here's a cleaner Privacy Policy for Footiq that you can paste into Shopify and then edit further if needed.

Privacy Policy

Last Updated: June 2, 2026

FOOTIQ SPORTS respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, create an account, place an order, or contact us.

Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order and transaction details

  • Account information provided by you

  • Information submitted through customer support inquiries

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Manage customer accounts

  • Improve our store and customer experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

Payment Information

Payments on our store are processed through secure third-party payment providers, including Cashfree. We do not store your complete card or banking details on our servers.

We currently offer:

  • UPI Payments

  • Debit and Credit Cards

  • Net Banking (where available)

  • Partial Cash on Delivery through FlexiPay

Cookies and Website Usage

Our website may use cookies and similar technologies to improve website functionality, remember customer preferences, and enhance the shopping experience.

Sharing of Information

We do not sell or rent your personal information.

Your information may be shared only with trusted service providers necessary to operate our business, including:

  • Shopify

  • Payment gateways

  • Shipping and logistics partners

  • Customer support services

These providers only receive information necessary to perform their services.

Customer Accounts

Customers may create accounts on our website to manage orders, save information, and enjoy a faster checkout experience. You are responsible for maintaining the confidentiality of your account credentials.

International Orders

We primarily serve customers in India. International shipping may be available depending on the destination. Customers interested in international delivery can contact us via WhatsApp before placing an order.

Returns and Exchanges

Returns or exchanges are accepted only for products received with manufacturing defects, damages, or incorrect items sent by us.

To request a return or exchange:

  • An unboxing video without cuts or edits is required.

  • The issue must be reported within 48 hours of delivery.

  • Claims submitted without proper proof may not be eligible for approval.

Please refer to our Refund and Return Policy for complete details.

Data Security

We take reasonable measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

You may contact us to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your account information where applicable

  • Ask questions regarding how your information is used

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

FOOTIQ SPORTS

Email: footiqwears@gmail.com

Phone: +91 85477 48053

WhatsApp: +91 88910 65870

Address: INDRAJITH S
Mayannur, Kerala 679105
India

One thing I'd still verify before publishing: whether you want the exact business address shown publicly. If yes, keep it. If not, you can remove the address and keep only email and phone.